Support
Customer Services
Additional Services
Guidance – We can provide informal guidance on fault finding with specific elements of the system through to system upgrades and enhancements.
Scheduled Maintenance – If required we can work with you to develop a programme of scheduled maintenance.
System Audit – Our experienced engineers can carry out a full technical audit of your system. This provides a detailed report appraising the performance of your system and its capability of continuing to meet its original specification and your current site requirements.
Parts Sourcing Service – Our worldwide parts service includes procuring spare parts and making repairs for all assemblies that are supplied by Harland Simon and even for some that aren’t. Where parts are not available, we endeavour to engineer a solution that will allow an alternative, available part to be used as a spare part or for a card repair.